How to Deal With Negative People: A Psychologist Reveals the One Phrase That Can Change Everything

We all know someone like this. The person who turns every plan into a disaster waiting to happen, who finds a cloud behind every ray of sunshine. At work, within the family, or among friends, spending time with an eternal pessimist can become genuinely exhausting. But here’s the good news: you don’t have to put up with it in silence. A psychologist shares some surprisingly simple strategies to help these people change their perspective. And it all starts with a few carefully chosen words.

When Complaining Becomes Second Nature

People aren’t born grumpy. They become that way. That’s what psychologist Emma Pisarz explains, noting that “when we grow up with negative parents, negativity becomes an ingrained personality trait.” In other words, it’s something we learn, not an inevitable fate.

Often, it all begins with a lack of attention during childhood. Complaining was the only way to be heard. Over time, this reflex becomes established and normalized. The person gets used to seeing the world through a dark lens without even realizing it. In some cases, this tendency may also be a sign of an underlying condition, such as anxiety or depression. That’s why it’s important not to judge, but to respond with kindness and emotional intelligence.

The “Passing the Ball Back” Technique That Changes Everything

When dealing with someone who is perpetually dissatisfied, the first instinct is often to try to fix everything. That’s a mistake. Exhausting yourself by offering reassurance or trying to convince them won’t work in the long run. The real trick? Gently putting the responsibility back on the other person.

Imagine this: you suggest going for a walk in the forest, and the complaints immediately begin—it’s too hot, there are too many people, it’s too far away. Instead of justifying yourself, try rephrasing the situation like this:

“You don’t want to go to the forest because it’s too hot. So, what should we do instead? What would you like to do?”

Simple, right? Yet this question forces the other person to step out of their automatic complaining mode and think about a real solution. They become an active participant in the situation again. And you finally get a chance to breathe.

Expressing Your Feelings Without Hurting the Other Person

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